AI Personas — Your Virtual Front Desk Team

Create AI agents that represent your brand perfectly. Each persona has its own personality, knowledge base, voice, and conversation style. Define behavior in plain English — no coding needed.

  • Define name, role, objective, tone, and greeting
  • Write behavior instructions in natural language
  • Upload PDFs and docs for automatic knowledge extraction
  • Choose from multiple natural-sounding AI voices
  • Activate/deactivate personas on demand
  • Persona templates for quick setup

Intelligent Call Reception

Every incoming call is answered instantly by your AI persona. The AI conducts natural conversations, qualifies callers, collects information, and routes them to the right place.

  • Instant pickup — no hold times, no voicemail
  • Phone number-based routing to different personas
  • Natural conversation with real-time AI voice
  • Automatic lead qualification and data capture
  • Full transcript recorded for every call
  • 24/7 availability — nights, weekends, holidays

Seamless Live Agent Transfer

When callers need human assistance, Auto Attender transfers them instantly. Configure keyword triggers or let AI detect caller intent and route to the right specialist.

  • Keyword-triggered transfer rules (sales, support, billing)
  • Live agent directory with specializations
  • AI detects "speak to a person" intent automatically
  • Warm transfer with context announcement to agent
  • Transfer performance tracking and analytics
  • Route to phone numbers, extensions, or SIP URIs

Automated Outbound Campaigns

Launch AI-powered outbound call campaigns for appointment reminders, follow-ups, promotions, and surveys. Manage large contact lists with intelligent pacing and real-time tracking.

  • Bulk CSV contact list import with validation
  • Configurable concurrent call limits
  • Automatic answering machine detection
  • Do-not-call list compliance
  • Campaign start/stop controls with live metrics
  • Lead capture and disposition tracking per call

AI-Powered Appointment Management

Let AI schedule appointments during calls, manage your calendar, and prepare you with AI-generated briefings before each meeting.

  • AI books appointments during live conversations
  • Monthly and daily calendar views
  • AI-generated prep briefs with call history summary
  • Status tracking: scheduled, confirmed, completed
  • Automated reminder campaigns to reduce no-shows

Comprehensive Analytics & Reporting

Track every call, every lead, and every dollar spent. Full transcripts, disposition breakdowns, cost tracking, and performance metrics give you complete visibility.

  • Real-time dashboard with key metrics
  • Full conversation transcripts with speaker labels
  • Disposition breakdown charts (interested, callback, etc.)
  • Cost tracking per call (telephony + AI)
  • Lead pipeline with qualification status
  • Hourly call distribution and trend analysis

Smart Document Intelligence

Upload your product documentation, pricing sheets, FAQs, and policy documents. Auto Attender automatically extracts facts and uses them to answer caller questions accurately.

  • Upload PDF and DOC files per persona
  • Automatic semantic knowledge extraction
  • AI references extracted facts during conversations
  • Supports pricing, features, policies, and FAQs
  • Keep knowledge current by updating documents anytime

Built for Business

Multi-User Access

Admin and user roles with complete data isolation. Each team member sees only their campaigns and data.

Voice Tuning

Fine-tune voice activity detection with adjustable sensitivity, padding, and silence thresholds for crystal-clear conversations.

Compliance Ready

Built-in consent tracking, do-not-call enforcement, opt-out handling, and call transcript archival for regulatory compliance.

Custom Branding

Upload your logo or generate one with AI. Customize company name and branding throughout the platform.

Lead Management

Capture and track leads from every conversation. Qualification data, contact info, and follow-up status all in one place.

Self-Hosted Option

Deploy on your own infrastructure with Docker. Your data stays in your control, with no third-party data storage.

See Auto Attender AI in Action

Schedule a live demo and discover how AI can transform your customer call experience.

Request a Demo